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Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printerġ1. It all went like the steps said and it is now powered down and unplugged. HPRepDude : Make sure that you perform steps from 2-9 and let me know the result.Ĭustomer : Ok. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.ĩ. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. Message changes to “Hardware failure status Cleared. Display should say “Hardware failure status: Clear. If not there already, Arrow Key over to “Hardware failure status Display should say “Hardware failure status”. Press and release the right arrow button until the display says “System Configuration Menu”. HPRepDude : Please perform the below steps: HPRepDude : May I know the exact message that you got? HPRepDude : Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal” Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal”Ĭustomer : display says "enter special key combo" Display should say “Enter Special Key Combo”ī. Press and Hold the “Print Photos” & “Red Eye Removal” buttons. HPRepDude : Follow the below steps on the front panel of the All-in-One printer: (Futurama fans will know)Īnyway, hopefully this will help a few folks out. another forum has instructions for the C6180, which are almost identical, so I knew I could get help from the HP chat support.Īfter convincing them not to send me to a phone-a-friend rep and just copy and paste the directions out of their egain knowledge base, I was able follow them like anyone who has ever microwaved popcorn and not become his own grandpa. Our HP C6280 recently put itself into "toddler tantrum" mode and refused to do anything. HP C6280 All in one Ink System Failure by jbloe (11/8/08 10:32 PM) reply +1 + /. This one worked for me so hopefully it will help any of you as well. I had this very same problem and starting looking for a solution online.